Checkout

1
Select your city

2
Choose your Minutes Package

*50% discount applies to first time credit card purchases only

3
Select Payment method

Alternative Options

4
Billing information

You will be redirected to complete this transaction.
  1. You will be redirected to complete this transaction.
  2. After the invoice has been payed, click the continue button that appears.
  3. You will need the information you enter below to receive your account credentials.
  1. You will be redirected to complete this transaction.
  2. Learn more about interac here
YOU WILL BE COMPENSATED 30 MINS FOR THE SERVICE CHARGE. USE BLUE QUICK COLLECT FORM ONLY.
  1. Call our customer service number and request to pay through Western Union: 1-888-889-6565
  2. Bring cash to your nearest Western Union branch.
  3. Payable to:
    • CANADA: First Media Group Inc
    • US: FMC
  4. City Code:
    • CANADA: Date
    • US: Chatstartup
  5. State Code:
    • CANADA: Ontario
    • US: GA
  6. Call our customer service with your MTCN within 30 minutes to confirm the payment: 1-888-889-6565
You will be redirected to complete this transaction.
CANADA ONLY

Sending an Email Money Transfer debits the money directly from your account, and securely and instantly sends it to QuestChat via email to complete your purchase!
Follow the instructions below to get started!

  1. Sign in to your online bank through the app or on the web:
  2. Click on the Interac Email Money Transfer tab on your screen.
  3. Fill out the following information:
    • Recipient Name: QuestChat
    • Recipient Email Address: epayqc@fmginc.com
    • Amount (CAD):
    • From Account: Select chequing or savings.
    • Memo to recipient: Enter Your City (your QuestChat city), and the first 5 digits of your QuestChat membership number. If you don't have a membership number, enter 00000.
  1. Use the information below for your security question and answer:
    • Question: Questchat Minutes
    • Answer: qcfmgpass
  1. Send the email transfer!

Once you've sent it, please wait 15-20 minutes for your bank to process and send the payment to us. Then, call our 24hr customer service team toll free at 1-877-882-2005. The transaction will be completed immediately, and you will receive the time you've purchased on your membership number! Our helpful 24hr customer service team can provide further information or assistance.

What is this?
The last three digits of the number that appears on the back of your card.
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Your billing address will be kept entirely confidential.
We only use this information to process your purchase.

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