Here are at QuestChat, we pride ourselves on offering the best ways to connect with other local singles. We’re happy to answer any questions you might have about our service, but encourage you to first read through the frequently answered questions posted below.

How long has QuestChat been around for?

QuestChat was established in 1988 and has offered a secure, private and fun way to meet other local singles ever since. In 2014, we launched our new mobile dating app, giving local singles yet another way to connect with those around them in a safe and fun environment.

What is “phone dating”?

Phone dating is a fun, easy and safe way to meet new people in your local area – or across North America. It’s a lot like online dating, but over the phone. You’re able to create a membership, record a voice profile, browse other profiles, connect live or exchange non-live messages. The choice is yours! Phone dating is the choice for thousands of local singles looking to connect with other real local singles every day.

What are the benefits of phone dating vs. online dating?

It’s no secret that online dating is hugely popular across the world. It’s fun, fast and easy. BUT, it’s a little impersonal at times and can be difficult to really get to know someone before you take your relationship offline. Phone dating, on the other hand, is a little more personal. You actually get to hear each other’s voices and even have the opportunity to chat live while keeping your telephone number totally hidden.

Why was QuestChat created?

QuestChat was created as a way to help busy people meet local singles – even just for a chat on the phone! In a world filled with long work days and busy schedules, it can be hard to take a break or find someone to talk to. QuestChat allows chat line callers and app users to connect easily and quickly with other local singles and have fun.

How old do I have to be to use QuestChat?

QuestChat is only available to those 18 years of age and older. If you believe a QuestChat user may be underage, please submit a report immediately to our Customer Service Center.

Is QuestChat safe?

QuestChat keeps your contact information completely confidential, so you can chat with local singles and have fun without having to worry. There are a number of processes in place to ensure a safe and enjoyable environment for all our callers and app users, but we always encourage you to report suspicious activity or a conversation that’s made you feel uncomfortable so we can continue to improve. If you should choose to meet someone in-person after having connected on QuestChat, please understand that we are in no way liable. We encourage all QuestChat users to practice caution when exchanging any personal information or agreeing to meet in-person. Please read our Safety Tips section if this is something you think you may do.

Where is QuestChat based?

Our office is in Etobicoke, just outside Toronto. We do our best to provide all our callers with local phone numbers or toll-free numbers to use, however, so you don’t have to worry about long distance charges.

Is QuestChat a free phone chat line?

QuestChat is a free and paid service. We offer all first time callers a free trial, among other perks such as 50% off your first package when you use a credit card. Ladies always chat for free, but we also run a Free Male Chat line where the men always chat for free. We work hard to maintain highly competitive and fair pricing at QuestChat and encourage you to speak with a Customer Service Rep to learn more about our minutes packages.

Is the QuestChat app free?

The QuestChat mobile dating app is 100% free to download and try. We do charge for certain features, although the pricing is highly competitive and affordable. Please visit our mobile app page to learn more about the QuestChat app for iOS and Android phones.

I have an idea on how to improve the QuestChat phone chat line or mobile dating app. How do I submit it?

We LOVE hearing from our customers, and always value the opportunity to further improve our products and services. Please submit your suggestion to Customer Service by clicking here.