CANADA ONLY
Sending an Email Money Transfer debits the money directly from your account, and securely and instantly sends it to QuestChat via email to complete your purchase!
Follow the instructions below to get started!
- Sign in to your online bank through the app or on the web:
- Click on the Interac Email Money Transfer tab on your screen.
- Fill out the following information:
- Recipient Name: QuestChat
- Recipient Email Address: epayqc@fmginc.com
- Amount (CAD):
- From Account: Select chequing or savings.
- Memo to recipient: Enter Your City (your QuestChat city), and the first 5 digits of your QuestChat membership number. If you don't have a membership number, enter 00000.
- Use the information below for your security question and answer:
- Question: Questchat Minutes
- Answer: qcfmgpass
- Send the email transfer!
Once you've sent it, please wait 15-20 minutes for your bank to process and send the payment to us. Then, call our 24hr customer service team toll free at 1-877-882-2005. The transaction will be completed immediately, and you will receive the time you've purchased on your membership number!
Our helpful 24hr customer service team can provide further information or assistance.