QuestChat offers several ways to purchase minutes packages on our phone chat line. The most popular method of payment is credit card, and we are proud to accept MasterCard, Visa, American Express and Discover Card. Not only is this the most popular payment method, but we offer credit card exclusive pricing too!
Over the Phone
When you’re ready to purchase a minutes package on the QuestChat phone chat line, simply dial into your local number and follow the prompts to add time to your account. You’ll be able to purchase by speaking with customer service or by using our efficient and secure Auto Order system.
YOU WILL BE COMPENSATED 30 MINS FOR THE SERVICE CHARGE. USE BLUE QUICK COLLECT FORM ONLY.
- Call our customer service number and request to pay through Western Union: 1-888-889-6565
- Bring cash to your nearest Western Union branch.
- Payable to:
- CANADA: First Media Group Inc
- US: FMC
- City Code:
- CANADA: Date
- US: Chatstartup
- State Code:
- CANADA: Ontario
- US: GA
- Call our customer service with your MTCN within 30 minutes to confirm the payment: 1-888-889-6565
THIS APPLIES TO CANADIAN CITIES ONLY.
Members have the ability to send payments through CIBC, TD/Canada Trust, Royal Bank, and Bank of Montreal.
- Call customer service and request to pay by money transfer: 1-888-889-6565
- Contact your bank and add “QUEST CANADA” as a bill payment:
Payments may take up to 5 business days. When this is received time will be added to the account.
- Please be prepared to provide the following:
- Bank Name
- Account Number
- Routing Number
- Cheque Number